PLAN YOUR VISIT
COVID-19 Testing Or Vaccination
We’re committed to doing everything we can to ensure we can continue bringing amazing live concerts to fans. Prior to entry into Payne Arena, ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.
What kind of COVID-19 test is considered a diagnostic test?
A PCR or antigen COVID-19 test will be accepted - please be sure to bring printed proof of your negative test result, dated and time-stamped. To find a testing site near you, click here.
Will at home COVID-19 tests be accepted?
At-home covid test results will only be accepted if there is a link to results you can print from a medical platform.
I have received my first COVID-19 vaccination dose, will my first dose vaccination card be accepted at entry?
Proof of full vaccination requires the last vaccination dose to be administered at least two weeks prior to the event date. If your dose is from a vaccine series that requires two doses, full vaccination status requirement would be met only 14 days after the second dose. For those guests who have only received the first of two doses, proof of a negative COVID-19 diagnostic test will be required, and taken within 72 hours prior to the event date.
How soon to the event date should I take a COVID-19 diagnostic test?
For events that require proof of a negative COVID-19 diagnostic test, most events are requiring the test to be taken within 72 hours prior to the event date. Check the event details page for Health Check requirements for your specific event.
A member of our group is under 12 years of age and is ineligible for vaccination, can he/she still attend an event requiring vaccination?
When an event requires proof of a negative COVID-19 test or proof of vaccination, any unvaccinated fans under 12 years of age will be required to provide printed proof of a negative COVID-19 diagnostic test taken within 72 hours prior to entering the venue.
I am ineligible for vaccination due to underlying health conditions, am I unable to attend an event requiring vaccination?
When an event requires proof of a negative COVID-19 test or proof of vaccination, unvaccinated fans with a valid medical restriction will be required to provide printed proof of a negative COVID-19 diagnostic test prior to entering the venue.
Do you require a specific type of COVID-19 diagnostic test?
Events require proof of either a negative PCR or antigen COVID-19 diagnostic test.
Will I have to wear a mask?
The Payne Arena encourages the use of face masks. The CDC recommends face coverings if you are not fully vaccinated and for everyone in public indoor settings in areas of substantial or high transmission.
local health officials
We are following the latest guidance from local health officials to ensure your safety during the show:
- Cashless payment: to minimize contact and reduce queues, our concession stands now only accept credit and debit cards.
- If you need to exchange cash for a prepaid debit card, you can do so at our Cash-to-Card kiosk located at coat check right next to the box office.
- Hand sanitizer available throughout our venue
- Continuously keeping our venue clean and sanitized throughout the show
Clear Bag Policy
To reduce contact with our guests
We have implemented a new Clear Bag Policy - all bags must be clear plastic, vinyl or PVC (max size: 12"x6"x12") or guests may bring in small clutch bags approximately the size of a hand (max size: 4.5”x6.5”)
Can I bring a camera?
Yes, we wouldn’t want you to miss the opportunity to capture your friends and family enjoying the show! Please note, professional photography and videotaping are strictly prohibited without prior written consent from the show. Camera policies differ from venue to venue so be sure to check your local venue’s policy. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written consent. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.
What We Expect From Our Guests
- Observe and comply with signage and guidelines posted throughout venue
- Do your part to practice good hygiene
- If you're not feeling well, please stay home and get well